Rainbow Pen Company® warrants their pens against breakage due to defects in material and workmanship for one year from the date of purchase, but also stands behind the quality of our pens with a repair service to keep your pen looking its best under all conditions, for as long as you own your Rainbow Pen.

Scratches and dings are considered normal wear and are not covered under warranty. If service is required, please pack your product in a cardboard box and use a shipping service that offers both insurance and tracking to ensure a safe delivery of your product.

Rainbow Pen Company® is not responsible for packages lost in transit.

Please send your pen with proof of date purchased, postage paid, and insured to:

Rainbow Pen Company® Warranty Service
44-719 Hoonani Place
Kaneohe, HI 96744

If you have any questions, please email them to: warranty@rainbowpencompany.com.